1. Introduction
Tiranga Game Online is a platform that offers a variety of games, including:
- Color Prediction Games
- Teen Patti and Rummy
- Fantasy Cricket and Sports Betting
- Real Money Casino Games
We understand the importance of privacy, especially when it comes to online gaming and financial transactions. This document describes:
- What data we collect
- Why we collect it
- How it is stored and used
- Your rights regarding your personal data
2. Information We Collect
We collect information in the following categories:
a. Personal Information
We may collect the following data when you register, make payments, or interact with the platform:
- Full Name
- Mobile Number
- Email Address
- Government-issued ID (for KYC verification)
- UPI ID or Bank Account Details (for deposits/withdrawals)
- Age and Date of Birth
Why? To ensure legal compliance, prevent fraud, and verify that users are 18+ as per Indian gaming laws.
b. Device and Log Information
Automatically collected information includes:
- IP Address
- Device Type (Mobile, Desktop, Tablet)
- Operating System and Browser
- Language and Time Zone
- Clickstream and interaction logs
Why? To detect suspicious behavior, improve user experience, and personalize content.
c. Location Data
We may use your IP address or device GPS (with permission) to determine your approximate location.
Why? Some games and payment methods may vary by region. We also use this data to prevent unauthorized access from restricted territories.
d. Payment and Transaction History
This includes:
- Deposit & withdrawal records
- Bonus usage and game play logs
- Cashback or referral earnings
Why? For financial tracking, resolving disputes, and ensuring transparency.
3. How We Use Your Data
Your data is never sold. We use it to provide and enhance our services:
| Purpose | Explanation |
|---|---|
| Account Management | To create, maintain, and verify user accounts |
| Gaming Experience | To save progress, customize dashboard, and track history |
| Financial Transactions | To process deposits, withdrawals, and cashback |
| Security & Fraud Prevention | To detect bots, multiple accounts, and fake identities |
| Promotions & Bonuses | To send tailored offers via SMS, email, or app notifications |
| Legal Compliance | To satisfy government or legal data retention requirements |
4. Cookies & Tracking Technologies
Our website uses cookies, tracking pixels, and similar technologies to enhance functionality.
What Are Cookies?
Cookies are small text files stored on your device. They help us:
- Remember your login session
- Analyze traffic and user behavior
- Optimize performance
- Provide targeted promotions
You may opt to disable cookies through your browser settings, but this may limit some features.
5. Third-Party Services
We work with the following types of third parties:
a. Payment Processors
To handle secure payments via UPI, Paytm, PhonePe, debit/credit cards, etc.
b. Verification Services
To validate identity (KYC), age, and account authenticity.
c. Analytics Tools
Like Google Analytics or Firebase to understand traffic and improve services.
d. Advertising Networks
To display relevant promotional content.
⚠️ These partners are bound by strict data protection agreements and are not authorized to use your information beyond their specified tasks.
6. Data Storage and Security
We follow industry-standard protocols to safeguard your data.
Security Measures:
- 256-bit SSL Encryption
- Firewall and Intrusion Detection Systems
- Two-Factor Authentication (2FA) for admin access
- Regular data audits and penetration testing
Your data is stored on secure servers hosted in regions that follow Indian data protection standards.
7. Data Retention
We retain your personal and transactional data as long as necessary to:
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Inactive accounts may have their data anonymized or deleted after 5 years unless required otherwise by law.
8. User Rights & Choices
As a user of tiranga-game-online.org, you have several rights:
a. Right to Access
You may request a copy of your personal data stored with us.
b. Right to Correction
You can correct inaccurate or outdated information via your account settings.
c. Right to Deletion
You can request that we delete your data, subject to legal exceptions.
d. Right to Opt-Out
You may unsubscribe from marketing communications at any time.
📧 Contact us at: support@tiranga-game-online.org
9. Children’s Privacy
Tiranga Game Online is strictly for users 18 years and older. We do not knowingly collect or store information from anyone under 18. If you believe a minor has provided us with personal data, please contact us for removal.
10. International Users
While Tiranga Game Online primarily operates in India, users from other countries should note:
- Data may be processed in India or in locations with equivalent data protection laws.
- By using our services, you consent to such data transfers.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect new legal requirements or changes in our services.
Last update date is always mentioned at the top.
We will notify registered users via email or in-app alerts in case of major changes.
12. Grievance Officer & Contact Information
In accordance with the Information Technology Act, 2000 and the rules made thereunder, the name and contact details of the Grievance Officer are:
Name: Rahul Sharma
Email: privacy@tiranga-game-online.org
Postal Address: NH- 8, Ambience Island, DLF Phase 3, Sector 24, Gurugram, Haryana 122002
13. Compliance with Indian Laws
We comply with:
- The Information Technology Act, 2000
- Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
- Any applicable state-specific gaming or betting laws
It is your responsibility to ensure that online gaming is permitted in your jurisdiction before using our services.
14. Consent
By using Tiranga Game Online, registering an account, or submitting information through the website or app, you:
- Consent to the collection, use, and sharing of your data as described in this policy
- Acknowledge that you are over 18 years of age
- Agree to our Terms & Conditions
15. How to Contact Us
If you have questions, suggestions, or complaints related to privacy, please get in touch:
📧 Email: [support@tiranga-game-online.org]
📞 Phone: [+91-XXXXXXXXXX]
🌐 Website: https://tiranga-game-online.org
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